| Technical Questions I changed my control panel password and now I can't get in. Passwords are case sensitive and are limited to 8 characters. If you entered a password longer than 8 characters please try entering the first 8 characters when logging into your control panel. [Back to top] How do I get my email? If you're familiar with your email client's setup, use the following information to retrieve email from your POP account: Incoming mail (POP3) server: mail.yourdomain.com Outgoing mail (SMTP) server: mail.yourdomain.com * set SMTP authorization within your email program to have the server authenticate you as a registered account holder. [Back to top] I want to get started right away, but my domain name hasn't transferred/isn't in the database yet. How do I do it? You can upload your page(s) immediately by pointing your FTP client to the IP address you were assigned when you opened your account. After your domain is fully propagated through the system, you can upload to yourdomain.com via FTP or FrontPage Extensions. [Back to top] What is the path to perl? #!/usr/bin/perl [Back to top] Where should I put CGI scripts for my domain? All CGI scripts should be uploaded to the cgi-bin folder, located under the www folder, for your domain. Be sure to follow the instructions for the script you are uploading regarding setting permissions on the files and folders you create, as they vary from script to script [Back to top] I uploaded my files, but I don't see my page? If our default "Welcome to the Future home of", index.html, has not been replaced by another index page, then anyone going to domainname.com will still see that page instead of some other home page. This is the order in which the web server looks for a page to put up as the "home" page: >Directory Index: index.html, index.shtml Just delete the index.html file and anything after it in this list will then come up automatically. Notice that "home.shtml" is NOT on the list and so will not show up as your home page. You would need to rename it. [Back to top] How do I upload my website? There are 2 ways to upload your web site:- 1) Via your hosting Control Panel - File manager For instructions on how to navigate via File manager, got to http://2clickhere.com/cpanel_guide/ , click How do I use CPanel? on the left and Click File Manager. Important: Upload your web pages to the public_html directory. 2) Via FTP
You'll need a FTP client for this. Please download it HERE (no costs). Also please download the FTP user guide on how to upload files via FTP HERE [Back to top] |